Table 4 Description of Attributes and levels
Attribute | Level | Description |
|---|---|---|
The number of studies on effectiveness | 0, 1, 2 or 3 | Researching to objectively verify whether healthcare services have effectively improved users’ health and submitting articles on the results to an academic journal through expert review. |
Frequency of information delivery | Twice, Four times, Six times / month | Providing healthcare education materials such as card news, leaflets, and videos online so that healthcare service users can change their health awareness, knowledge, and behavior. |
Cybersecurity and data safety | Low, Mid, High | Ensuring personal information protection and data security systems when providing online healthcare services by coping with possible failures and technical defects. |
User satisfaction | Under 80, Between 80–89, Above 90 | The degree to which healthcare service users are satisfied with the service subjectively. |
Accreditation | Yes or no | A program that the Korean Ministry of Health and Welfare gives accreditation for services that provide counseling, education, training, and practical programs for promoting health and preventing diseases. |
Cost | 0, $5, $10, $15/month | The service cost that will be paid for a month to use mobile healthcare services. |
