Table 3 Barriers and facilitators identified in key constructs over time

From: A systematic review of clinicians’ acceptance and use of clinical decision support systems over time

CFIR domain

CFIR construct

Timeframe

0–6 months

7–12 months

1–2 years

2–5 years

5+ years

Intervention

Complexity

• Ease of use (−/+)

• Time and effort (−/+)

Ease of learning (+)

• Time and effort (−/+)

• Ease of use (+)

• Ease of use (+/−)

• Time and effort (−)

Cognitive overload (−)

  

Data Quality

• Recommendation quality (−/+)

• Recommendation quality (−/+)

• Data inputs not trusted (−)

• Recommendation quality (−)

  

Design Quality and Packaging

• Integration of CDS with other systems e.g. EHR (−/+)

• Interface design quality (−/+)

• Too much/too little information (−)

• Valuable system features (+)

Limited visibility and transparency (−)

• Design of CDS rules or algorithms (−/+)

• Valuable system features/additional features needed (−/+)

• Integration of CDS with other systems (−/+)

• Too much information (−)

• Integration of CDS with other systems (+)

Automaticity of CDS (limited use of passive alerts, negative perceptions of interruptive alerts) (−)

 

• Additional needs for system features, rules/algorithms, and interface design identified (−)

Relative Advantage

• Usefulness and utility (−/+)

• System performance (−/+)

• Preferences for alternate systems (barriers where CDS competed with homegrown CDS and CDS available online; facilitators where CDS was previously paper based) (−/+)

• Efficiency over previous system (+)

Satisfied (+)

• Usefulness and utility (−/+)

• Preferences for alternate systems (−/+)

• System performance (−/+)

• Usefulness and utility (−/+)

• Efficiency over previous system (+)

• Poor system performance (−)

• Usefulness and utility (+)

 

Evidence strength and quality

   

Evidence-based and credible (+)

 

Inner Setting

Available Resources

• Training (−/+)

Information available (e.g. user manuals, instructions) (−)

 

• Training (+)

  

Compatibility

• Workflow fit (−/+)

Interrupts workflow (−)

• Alert fatigue (−/+)

• Workflow fit (−/+)

• Duplication/less duplication of work (−/+)

• Workflow fit (−/+)

• Duplication of work (−)

Workarounds (−/+)

• Alert fatigue and reductions in alert fatigue following modifications (−/+)

Task and Work Context

• Time pressure and existing workload (−)

• Useful or not useful for specific clinical tasks or patients (−/+)

• Time pressure and existing workload (−)

• Useful or not useful for specific clinical tasks (−/+)

 

• Useful or not useful for specific clinical tasks or patients (e.g. complex patients) (−)

 

Individuals

Individual stage of change

  

Early impressions of CDS (−)

  

Self-Efficacy

• Lack of understanding and skills to use CDS (−)

• Lack of vs. sufficient understanding and skills to use CDS (−/+)

Potential for over reliance (−)

• CDS used alongside clinical judgement (−/+)

 

• CDS used alongside clinical judgement and prior experience (−/+)

 

Outcomes

Innovation Deliverers

• Improved staff communication and collaboration (+)

Improved/impaired clinical decision making (−/+)

• Prompted consideration (+)

Enhanced confidence (+)

• Increased/reduced efficiency (−/+)

Reduced/did not reduce workload (−/+)

Prompted consideration (+)

Improved staff communication and collaboration (+)

Increased efficiency (+)

   

Innovation Receivers

• Improved/did not change patient care (−/+)

Improved/reduced patient safety (−/+)

Increased patient communication (+)

Improved/did not change patient outcomes (−/+)

More timely care (+)

• Improved (e.g. reduced errors) /reduced patient safety (incl. new system-related errors) (−/+)

Delays in care (−)

• Improved patient care (+)

   
  1. Key constructs presented in this table were identified as barriers or facilitators in over 25% of study time-points within a given timeframe. Factors reported were identified in 2 or more studies within each timeframe where (+) indicates a facilitator to acceptance and use i.e. positive direction, and (−) indicates a barrier to acceptance and use i.e. negative direction. Factors in bold were uniquely reported within a particular timeframe.
  2. CFIR Consolidated Framework for Implementation Research, EHR Electronic Health Record, CDS clinical decision support.