Table 5 Validated story-driven conversational capabilities (i.e., the automated dialog flows)
Component | Validation method | Clinical oversight |
|---|---|---|
Collection of common symptoms, | Nurse and physician review | Real-time supervision |
Exercise instructions | Physiotherapist validation | Demonstration verification |
Triage/Alert decision trees | Nurse and physician co-design | Escalation protocol testing, Real-time supervision |
Information about surgical procedures and pre/post procedure activities | Defined and designed by physicians | Content, Demonstration verification |
Hospital Information (schedules, visitation hours, etc.) | Nursing and administrative staff review | Content accuracy verification |
Discharge information | Clinical team approval | Content accuracy verification |
