Table 1 Exact item wording and descriptive statistics.

From: The effectiveness of explainable AI on human factors in trust models

Items

λ

CR

AVE

M

SD

Perceived AI explainability

 

0.88

0.71

  

 I will find the AI algorithms in APDs easily understandable.

0.82

  

3.14

0.91

 I think the AI algorithms in APDs will be interpretable.

0.87

  

3.32

0.87

 I think that the AI algorithms in APDs can be clearly explainable.

0.84

  

3.37

0.87

Trust in ability (Engineers)

 

0.88

0.65

  

 Engineers are very capable of developing APDs.

0.76

  

3.65

0.75

 Engineers are known to be successful at developing APDs.

0.80

  

3.55

0.80

 I feel very confident about engineers’ skills in developing APDs.

0.84

  

3.48

0.83

 Engineers are well qualified to develop APDs.

0.81

  

3.57

0.79

Trust in benevolence (Engineers)

 

0.86

0.60

  

 Engineers are very concerned about my welfare when they are developing APDs.

0.80

  

3.43

0.83

 My safety and privacy are very important to engineers developing APDs.

0.73

  

3.60

0.84

 Engineers of APDs will not knowingly do anything to harm me.

0.75

  

3.56

0.78

 Engineers really look out for what is important to me when developing APDs.

0.81

  

3.50

0.81

Trust in integrity (Engineers)

 

0.85

0.59

  

 Engineers have a strong sense of ethics as they develop APDs.

0.79

  

3.42

0.78

 I never have to wonder whether engineers will be ethical as they develop APDs.

0.71

  

3.30

0.86

 I like the engineers’ values in developing APDs.

0.77

  

3.43

0.77

 Sound principles seem to guide engineers’ behavior in developing APDs.

0.80

  

3.49

0.78

Attitude toward APDs

 

0.85

0.53

  

 Meaningless–Meaningful

0.73

  

3.50

1.00

 Tedious–Interesting

0.67

  

3.53

1.02

 Bad–Good

0.79

  

3.54

0.95

 Useless–Useful

0.77

  

3.71

0.95

 Time consuming–Time saving

0.66

  

3.67

0.92

Use intention (Tourism)

 

0.87

0.69

  

 I will use APDs for touristic purposes (e.g., sight-seeing) when the technology is mature in the future.

0.78

  

3.51

0.91

 I will use APDs for touristic purposes (e.g., sight-seeing) often in the future.

0.86

  

3.40

0.91

 I will highly recommend using APDs for touristic purposes (e.g., sight-seeing) to my relatives and friends.

0.85

  

3.30

0.96

Use intention (Daily commute)

 

0.90

0.75

  

 I will use APDs for daily commute when the technology is mature in the future.

0.85

  

3.37

0.96

 I will use APDs for daily commute often in the future.

0.89

  

3.29

0.95

 I will highly recommend using APDs for daily commute to my relatives and friends.

0.86

  

3.22

0.94

Use intention (Cross-country/city travel)

 

0.91

0.77

  

 I will use APDs for cross-city/country travel when the technology is mature in the future.

0.85

  

3.36

0.95

 I will use APDs for cross-city/country travel often in the future.

0.90

  

3.29

0.93

 I will highly recommend using APDs for cross-city/country travel to my relatives and friends.

0.88

  

3.28

0.94

Trust in performance (system; control variable)

 

0.87

0.62

  

 The AI system in APDs will be competent and effective at assisting in transporting people.

0.78

  

3.51

0.73

 The AI system in APDs will perform its role of transporting people very well.

0.79

  

3.42

0.74

 Overall, the AI system in APDs will be a capable and proficient means for transporting people.

0.81

  

3.45

0.77

 In general, the AI system in APDs will be very knowledgeable about transporting people.

0.77

  

3.43

0.78

Trust in purpose (system; control variable)

 

0.86

0.60

  

 I believe that the AI system in APDs will operate in my best interest.

0.80

  

3.42

0.82

 If I require help, the AI system in APDs will do its best to help me.

0.78

  

3.40

0.81

 The AI system in APDs will be concerned about my well-being, not just its own.

0.76

  

3.29

0.87

 The AI system in APDs will be concerned about the well-being of the pedestrians on the ground.

0.77

  

3.37

0.82

Trust in process (system; control variable)

 

0.89

0.66

  

 The AI system in APDs will be consistently truthful in its communication with me.

0.82

  

3.41

0.81

 I will characterize the AI system in APDs as honest.

0.83

  

3.39

0.81

 The AI system in APDs will be consistently sincere and genuine.

0.83

  

3.36

0.81

 I believe the AI system in APDs will always be concerned of my well-being.

0.78

  

3.28

0.83

  1. Note. APDs refer to Autonomous passenger drones.