Fig. 2
Conceptual model for intrahospital transportation for picking up patients (one-way and round trip) and equipment at Carilion Clinic. Each solid box indicates a process accomplished to transport patients. Circles in each process refer agents involved and the arrow indicate the communication form (i.e., on-way or two-way) between agents. Dotted triangles in each process show the knowledge utilized in different colors referring to agents holding that knowledge. Large, dotted boxes resemble two major processes captured in TeleTracking named dispatch period (red colored) and patient period (burgundy colored).
