Table 5 Convergent validity results
Constructs | Cronbach’s alpha | Composite reliability | Average variance extracted (AVE) |
|---|---|---|---|
Client Support Drivers | 0.836 | 0.887 | 0.618 |
Organisation Drivers | 0.809 | 0.869 | 0.575 |
Technology Drivers | 0.834 | 0.883 | 0.602 |
Constructs | Cronbach’s alpha | Composite reliability | Average variance extracted (AVE) |
|---|---|---|---|
Client Support Drivers | 0.836 | 0.887 | 0.618 |
Organisation Drivers | 0.809 | 0.869 | 0.575 |
Technology Drivers | 0.834 | 0.883 | 0.602 |