Table 6 Direct and indirect effects of pathways in the structural model.

From: Information technology perception and value cocreation behavior influence patient satisfaction in chronic disease care

Model paths

Direct effects/Indirect effects

95%CI

Perceived Ease of Use→Patient satisfaction

0.339

(0.188, 0.493)

Perceived Ease of Use→Value cocreation behavior

−0.746

(−0.907, −0.623)

Perceived Ease of Use→Value cocreation behavior→Patient satisfaction

−0.342

(−0.444, −0.270)

Perceived reliability→Patient satisfaction

0.049

(−0.099, 0.200)

Perceived reliability→Value cocreation behavior

0.408

(0.283, 0.577)

Perceived reliability→Value cocreation behavior→Patient satisfaction

0.187

(0.127, 0.277)

Value cocreation behavior→Patient satisfaction

0.459

(0.387, 0.530)

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