Table 1 Trust scale items and score descriptions of the trust scale talent.
From: Explainable AI and echo state networks calibrate trust in human machine interaction
Item | Description | Scoring |
|---|---|---|
Item 1 | “I believe the AI system provides accurate results.” | 1 = Strongly Disagree, 7 = Strongly Agree |
Item 2 | “The AI system’s explanations help me understand its decisions.” | 1 = Strongly Disagree, 7 = Strongly Agree |
Item 3 | “I feel confident relying on the AI system.” | 1 = Strongly Disagree, 7 = Strongly Agree |
Item 4 | “The AI system behaves predictably and consistently.” | 1 = Strongly Disagree, 7 = Strongly Agree |
Item 5 | “The AI system is transparent in how it makes decisions.” | 1 = Strongly Disagree, 7 = Strongly Agree |
Item 6 | “I trust the AI system to handle tasks without errors.” | 1 = Strongly Disagree, 7 = Strongly Agree |
Item 7 | “The AI system provides useful feedback when mistakes occur.” | 1 = Strongly Disagree, 7 = Strongly Agree |
Item 8 | “The AI system respects my input and preferences.” | 1 = Strongly Disagree, 7 = Strongly Agree |
Item 9 | “I find the AI system’s decisions to be fair and unbiased.” | 1 = Strongly Disagree, 7 = Strongly Agree |
Item 10 | “The AI system adapts well to changing situations.” | 1 = Strongly Disagree, 7 = Strongly Agree |
Item 11 | “I can easily recover from errors made by the AI system.” | 1 = Strongly Disagree, 7 = Strongly Agree |
Item 12 | “Overall, I trust the AI system to perform its tasks effectively.” | 1 = Strongly Disagree, 7 = Strongly Agree |