Table 1 Comprehensive review of key studies on healthcare website usability evaluation.

From: Machine learning approach for optimizing usability of healthcare websites

Study & authors

Year

Focus Area

Methodology

Key contributions

Findings & Impact

Michaud et al.26

2003

Implementation & evaluation of a health website for adolescents in Switzerland

Website development and assessment using two questionnaires

Evaluated the effectiveness of delivering health-related topics to adolescents

Demonstrated that structured website design and assessment can improve engagement and accessibility for young users

Teo et al.9

2005

Evaluation of a breast cancer website

Interactive web-based questionnaire for usability and content analysis

Provided an in-depth analysis of hospital website effectiveness

Identified key usability factors and best practices for hospital websites, emphasizing user experience

Elizabeth Sillence et al.17

2007

Trustworthiness of health websites, focusing on hypertension

Developed guidelines for assessing online medical advice reliability

Identified trust-building elements in web-based health information

Differentiated interpersonal and web-based trust, guiding the design of credible health websites

Dohoon Kim et al.24

2007

Key functional characteristics of health information websites

Technical analysis of design and functionality

Proposed improvements in health website design to enhance user satisfaction

Highlighted essential features for better navigation and engagement in medical websites

Duan et al.39

2007

Automated verification techniques for website maintenance

Algebraic reasoning & model checking to assess web navigation behavior

Proposed methods for maintaining evolving web applications

Enhanced website stability and functionality through automated verification

Vangelis Alexiou et al.36

2008

Development of a global medical web portal

Compilation of high-quality educational resources

Created a centralized platform for medical knowledge dissemination

Improved accessibility to clinical practice guidelines and educational content

Maaike Van Den Haak et al.37

2010

Usability evaluation of consumer health information websites

Observational and user-driven data collection

Addressed methodological constraints in usability studies

Emphasized the importance of user feedback in website evaluation and design

Moreno et al.2

2010

Quality evaluation of health-related websites

Qualitative, user-centric approach using fuzzy linguistic strategy

Developed a structured assessment methodology based on user perceptions

Enhanced website evaluation through linguistic quality judgments, ensuring better alignment with user needs

Nicola Reavley et al.38

2011

Quality assessment of mental health information websites

Content quality analysis

Examined the reliability and comprehensiveness of mental health information

Identified deficiencies in online mental health resources, guiding improvements

Chadaga et al.40

2023

COVID-19 Diagnosis

AI-based decision support system

Enhanced diagnostic accuracy using haematological markers

Improved healthcare outcomes through AI-driven diagnostics

Nayak et al.41

2023

Monkeypox Diagnosis

Deep learning models

Achieved over 91% accuracy in detecting monkeypox

Advanced diagnostics, supporting digital healthcare

Susmita et al.42

2023

Stroke Risk Prediction

Explainable AI (XAI) Model

Developed an XAI model with 96% accuracy for stroke prediction

Improved patient engagement and personalized care