Fig. 4: Quarterly operating income, total estimated complaint volume, and estimated complaint volume regarding food quality and safety of Meituan from 2018 to 2021 (100 million yuan, n).

Source: Wind data service provider. Meituan-WHK3690 (2017–2020). Financial statements. http://stockpage.10jqka.com.cn/HK3690/China Consumers Association (2012–2021). Analysis of complaints received by consumers’ associations across China. https://www.cca.org.cn/.