Table 2 Assessment of measurement model.
Construct | Factor loading | CR | AVE | Correlation | |||||
|---|---|---|---|---|---|---|---|---|---|
PC | PP | PR | CE | IN | BPC | ||||
Perceived control (PC) | 0.90 | 0.75 | 0.80b | ||||||
I was in control of my navigation through the VTO service. | 0.88 | ||||||||
I had some control over changes of the avatar. | 0.89 | ||||||||
I was in control over the pace of my interaction with the VTO service | 0.83 | ||||||||
Perceived personalization (PP) | 0.93 | 0.82 | 0.37 | 0.86b | |||||
I felt I had a personal conversation through the VTO service. | 0.94 | ||||||||
The service was like talking back to me while I clicked in the VTO service. | 0.93 | ||||||||
I perceived the VTO service to be sensitive to my needs for changing my avatar. | 0.84 | ||||||||
Perceived responsiveness (PR) | 0.93 | 0.82 | 0.60 | 0.49 | 0.85b | ||||
I could communicate with the VTO service directly for changing the avatar | 0.90 | ||||||||
The VTO service was able to respond to my request quickly and efficiently | 0.88 | ||||||||
I could communicate with the VTO service in real time | 0.93 | ||||||||
Consumer experience (CE) | 0.94 | 0.63 | 0.44 | 0.75 | 0.53 | 0.77b | |||
Sensory Experience | 0.83 | ||||||||
This VTO service makes a strong impression on my visual sense or other sense. | 0.91a | ||||||||
I find this VTO service is interesting in a sensory way. | 0.94a | ||||||||
This VTO service appeals to my sense. | 0.96a | ||||||||
Affective Experience | 0.85 | ||||||||
This VTO service induces feelings and sentiments. | 0.94a | ||||||||
I have strong emotions for the VTO service. | 0.95a | ||||||||
The VTO service is an emotional service. | 0.95a | ||||||||
Intellectual Experience | 0.88 | ||||||||
I engage in a lot of thinking when I encounter the VTO service. | 0.93a | ||||||||
The VTO service makes me think. | 0.95a | ||||||||
The VTO service stimulates my curiosity (and problem solving). | 0.90a | ||||||||
Adoption Intention of 3D body scanning technology (AI) | 0.98 | 0.91 | 0.50 | 0.61 | 0.40 | 0.72 | 0.94b | ||
I would consider using the technology. | 0.92 | ||||||||
The likelihood of using the technology. | 0.96 | ||||||||
My willingness to use the technology would be high. | 0.97 | ||||||||
The probability I would consider using the technology is high. | 0.96 | ||||||||
Body information privacy concerns (BPC) | 0.97 | 0.92 | −0.27 | −0.21 | −0.26 | −0.16 | −0.27 | 0.94b | |
When I think about the 3D body scanning technology, I am concerned that my personal body information will be used for other purposes without my authorization. | 0.96 | ||||||||
When I think about the 3D body scanning technology, I think that too much of my personal body information will be collected. | 0.95 | ||||||||
When I think about the 3D body scanning technology, I am concerned that my personal body information will be shared with other entities without my authorization. | 0.97 | ||||||||