Table 10 Blindfolding result: Cv-Communality and Cv-Redundancy.

From: Understanding the mediating effect of switching costs on service value, quality, satisfaction, and loyalty

Block

Cv-Communality H2

Cv-Redundancy F2

CL

0.413

0.448

CS

0.444

0.185

FSC

0.357

0.202

PSC

0.329

0.218

RSC

0.380

0.017

SV

0.410

0.021

  1. Source: Authors’ calculation.
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