Table 2 MCA row results.

From: Retail technologies that enhance the customer experience: a practitioner-centred approach

TECHNOLOGY

Mass

Dimension

Inertia

Contribution

1

2

Point in inertia

Dimension in intertia

1

2

1

2

Total

Voice Assistants

0.076

−0.150

0.463

0.007

0.003

0.046

0.131

0.869

1.000

In-Store 3D Printing

0.069

1.438

0.522

0.078

0.281

0.053

0.916

0.084

1.000

Chatbot

0.071

−0.262

0.145

0.003

0.010

0.004

0.824

0.176

1.000

High-tech Flagship store

0.074

0.796

−1.248

0.064

0.092

0.325

0.368

0.632

1.000

VR/AR/MR

0.075

1.335

0.417

0.072

0.265

0.037

0.936

0.064

1.000

Voice and Image Search

0.075

0.355

0.597

0.014

0.019

0.075

0.337

0.663

1.000

Facial Recognition Pay

0.071

−0.536

0.000

0.010

0.040

0.000

1.000

0.000

1.000

Geolocalization

0.060

−0.293

0.115

0.003

0.010

0.002

0.903

0.097

1.000

Mobile Payments

0.069

−0.970

0.201

0.034

0.128

0.008

0.971

0.029

1.000

Blockchain

0.057

−0.056

−1.584

0.050

0.000

0.402

0.002

0.998

1.000

Employee-Facing Devices

0.053

−0.242

−0.055

0.002

0.006

0.000

0.965

0.035

1.000

Click&Collect

0.064

−0.647

0.293

0.015

0.053

0.015

0.875

0.125

1.000

Smart Labels

0.064

0.017

−0.372

0.003

0.000

0.025

0.003

0.997

1.000

Self-checkout

0.059

−0.526

0.194

0.009

0.032

0.006

0.913

0.087

1.000

Omnichannel Payments

0.066

−0.685

0.001

0.016

0.061

0.000

1.000

0.000

1.000

Total active

1.000

  

0.380

1.000

1.000