Table 6 Summary of KANO model analysis results.
Number | A | O | M | I | R | Q | Classification results | Better | Worse |
|---|---|---|---|---|---|---|---|---|---|
A | 8 | 10 | 6 | 16 | 10 | 0 | Indifferent quality attribute | 0.45 | − 0.40 |
B | 10 | 4 | 7 | 19 | 10 | 0 | Indifferent quality attribute | 0.35 | − 0.28 |
C | 9 | 9 | 9 | 16 | 7 | 0 | Indifferent quality attribute | 0.42 | − 0.42 |
D | 10 | 5 | 13 | 10 | 12 | 0 | Must-be quality attribute | 0.39 | − 0.47 |
E | 7 | 3 | 8 | 20 | 12 | 0 | Indifferent quality attribute | 0.26 | − 0.29 |
F | 9 | 9 | 12 | 11 | 9 | 0 | Must-be quality attribute | 0.44 | − 0.51 |
G | 6 | 4 | 17 | 11 | 12 | 0 | Must-be quality attribute | 0.26 | − 0.55 |
H | 9 | 15 | 8 | 9 | 9 | 0 | One-dimensional quality attribute | 0.59 | − 0.56 |
I | 8 | 3 | 18 | 15 | 6 | 0 | Must-be quality attribute | 0.25 | − 0.48 |
J | 16 | 7 | 6 | 10 | 11 | 0 | Attractive quality attribute | 0.59 | − 0.33 |
K | 5 | 6 | 9 | 20 | 10 | 0 | Indifferent quality attribute | 0.28 | − 0.38 |
L | 12 | 4 | 5 | 19 | 10 | 0 | Indifferent quality attribute | 0.40 | − 0.23 |
M | 10 | 5 | 10 | 18 | 7 | 0 | Indifferent quality attribute | 0.35 | − 0.35 |
N | 8 | 5 | 11 | 16 | 10 | 0 | Indifferent quality attribute | 0.33 | − 0.40 |
O | 12 | 5 | 8 | 18 | 7 | 0 | Indifferent quality attribute | 0.40 | − 0.30 |
P | 9 | 5 | 8 | 18 | 10 | 0 | Indifferent quality attribute | 0.35 | − 0.33 |
Q | 20 | 6 | 6 | 10 | 8 | 0 | Attractive quality attribute | 0.62 | − 0.29 |
R | 9 | 8 | 6 | 16 | 11 | 0 | Indifferent quality attribute | 0.44 | − 0.36 |
S | 16 | 7 | 6 | 8 | 13 | 0 | Attractive quality attribute | 0.62 | − 0.35 |
T | 9 | 6 | 10 | 16 | 9 | 0 | Indifferent quality attribute | 0.37 | − 0.39 |
