Table 4 Factors and suggestions influencing the job satisfaction of caregivers.

From: Visible and invisible factors affecting the job satisfaction of agency home caregivers in the UK

Factors

Suggestions

Visible factors

How the client responds

The agency gives timely feedback from clients to caregivers.

Management style

No enough training

Voices are not heard

The agency strengthens the training of line managers of caregivers.

Managers shall listen to the requests of caregivers.

Workload allocation

Changing schedule

Too many tasks

Low payment

Caregivers should have a regular work schedule and regular clients.

Fair pay and benefits.

Invisible factors

No sense of belonging

Integrate the caregivers with the agency more and be supportive of the caregivers.

Perceived lack of respect

Agency shows their appreciation for caregivers’ work, and respects caregivers.