Table 4 Measuring items.

From: Big data analytics capability and social innovation: the mediating role of knowledge exploration and exploitation

Item

Description

BDAMC1

We continuously examine the innovative opportunities for the strategic use of big data analytics.

BDAMC2

We enforce adequate plans for the introduction and utilization of big data analytics.

BDAMC3

We perform big data analytics planning processes in systematic and formalized ways.

BDAMC4

We frequently adjust big data analytics plans to better adapt to changing conditions.

BDAMC5

When we make big data analytics investment decisions, we think about and estimate the effect they will have on the productivity of the employees’ work.

BDAMC6

When we make big data analytics investment decisions, we consider and project about how much these options will help end-users make exploitation quicker exploitation decisions.

BDAMC7

When we make big data analytics investment decisions, we think about and estimate the cost of training that end-users will need.

BDAMC8

When we make big data analytics investment decisions, we consider and estimate the time managers will need to spend overseeing the change.

BDAMC9

In our organization, business analysts and line people meet frequently to discuss important issues both formally and informally.

BDAMC10

In our organization, business analysts and line people from various departments frequently attend cross-functional meetings.

BDAMC11

In our organization, business analysts and line people coordinate their efforts harmoniously.

BDAMC12

In our organization, information is widely shared between business analysts and line people so that those who make exploitation decisions or perform jobs have access to all available know-how.

BDAMC13

In our organization, the responsibility for big data analytics development is clear.

BDAMC14

We are confident that big data analytics project proposals are properly appraised.

BDAMC15

We constantly monitor the performance of the big data analytics function.

BDAMC16

Our analytics department is clear about its performance criteria.

BDATC1

Compared to rivals within our industry, our organization has the foremost available analytics systems.

BDATC2

All remote, branch, and mobile offices are connected to the central office for analytics.

BDATC3

Our organization utilizes open systems network mechanisms to boost analytics connectivity.

BDATC4

There are no identifiable communications bottlenecks within our organization when sharing analytics insights.

BDATC5

Software applications can be easily transported and used across multiple analytics platforms.

BDATC6

Our user interfaces provide transparent access to all platforms and applications.

BDATC7

Analytics-driven information is shared seamlessly across our organization, regardless of the location.

BDATC8

Our organization provides multiple analytics interfaces or entry points for external end-users.

BDATC9

Reusable software modules are widely used in new analytics model development.

BDATC10

End-users utilize object-oriented tools to create their own analytics applications.

BDATC11

Object-oriented technologies are utilized to minimize the development time for new analytics applications.

BDATC12

Applications can be adapted to meet a variety of needs during analytics tasks.

BDAPC 1

Our analytics personnel are very capable in terms of programming skills.

BDAPC 2

Our analytics personnel are very capable in terms of managing project life cycles.

BDAPC 3

Our analytics personnel are very capable in the areas of data and network management and maintenance.

BDAPC 4

Our analytics personnel create very capable decision support systems driven by analytics.

BDAPC 5

Our analytics personnel show superior understanding of technological trends.

BDAPC 6

Our analytics personnel show superior ability to learn new technologies.

BDAPC 7

Our analytics personnel are very knowledgeable about the critical factors for the success of our organization.

BDAPC 8

Our analytics personnel are very knowledgeable about the role of big data analytics as a means, not an end.

BDAPC 9

Our analytics personnel understand our organization’s policies and plans

at a very high level.

BDAPC 10

Our analytics personnel are very capable in interpreting business problems and developing appropriate technical solutions.

BDAPC 11

Our analytics personnel are very knowledgeable about business functions.

BDAPC 12

Our analytics personnel are very knowledgeable about the business environment.

BDAPC 13

Our analytics personnel are very capable in terms of planning, organizing, and leading projects.

BDAPC 14

Our analytics personnel are very capable in terms of planning and executing work in a collective environment.

BDAPC 15

Our analytics personnel are very capable in terms of teaching others.

BDAPC 16

Our analytics personnel work closely with customers and maintain productive user/client.

KE1

In this business unit, we meet with customers at least once a year to find out what products or services they will need in the future.

KE2

The company is in touch with professionals and expert technicians.

KE3

In this business unit, we do a lot of in-house market exploitation research.

KE4

We poll end users at least once a year to assess the quality of products and services.

KE5

Our employees maintain frequent collaboration with customers to accomplish and/or improve products and services.

KE6

We are proactive in managing outward knowledge flow.

KE7

We make exploitation it a formal practice to sell technological knowledge and intellectual property in the market knowledge exploitation.

KE8

We have a dedicated unit to commercialize knowledge assets.

KE9

We welcome others to purchase and use our technological knowledge or intellectual property.

KE10

We often exploit technological knowledge commercially and jointly with external organizations.

SI1

Our company develops products and services that have social impacts.

SI2

The value of our products and services is beneficial to society as a whole.

SI3

Our products and services serve both material and nonmaterial human needs.

SI4

Our company develops products and services that solve social problems.

SI5

Our products and services improve the standards of life.