Table 1 Uncertainty types and addressability, and two general orientations to their use.

From: Necessary and unnecessary uncertainty in academic sciences

Main types of uncertainty

Addressability of uncertainty

A humanities orientation

A social sciences orientation

Unknown Unknowns

= unknown factors affecting a decision that may become known after the outcome is known; by definition, every such factor’s value is also unknown prior to the decision; these produce surprise

Each of these types is untreatable, by definition, given some important factor of a focal decision-problem (e.g., choices, outcomes, probabilities, goals) remains unknown when the decision must be made.

We do not know how to solve/optimize these problems as given. We can choose to bear the uncertainty and hope to be lucky with the outcome.

• subjects consider uncertainty as a tool

• using its unpredictable output to inspire and initiate creative processes or to find new meanings and possible new paths given newly identified factors that had been unknown

• using its output to learn from the surprises with an open mind

• using its process to entertain—by helping an audience delight in positive surprise (e.g., in art, music, games, theater)

• using the untreatability to critique the plan-and-control fallacies of the sciences

 

Known Unknowns with Unknowable Values

= the factor is identifiable, but its value cannot be made known prior to a decision being made (e.g., the level value of the factor of a new product’s demand;); what is needed to be known is understood but so is the fact that it cannot be known now

• subjects consider uncertainty as a weapon—to be defended against or to wield, with mitigation or control as the goals

• focusing on treating, controlling or adapting to uncertainties or outcomes faster, better, and cheaper, or selling the idea of that to show leadership

• when controllable, using it to advantage, to exploit others (e.g., customers, rivals, regulators)

• when not controllable, bearing the uncertainty as a means to beat others who don’t (e.g., as an entrant betting on an unproven technology up against better-endowed incumbents)

• approaching it with empirical and mathematical tools when knowable

Known Unknowns with Knowable Values

= the factor is identifiable, and its value can be made known prior to a decision being made (e.g., the firm has the time and means to experiment and learn the expected level of demand for its new product prior to building its production plant); these define preventable surprises

By definition, this type of uncertainty is treatable. Common approaches to addressing this uncertainty include learning, search, diversification, insurance, and influence through marketing or control.