Table 3 Hypothesis testing results.
Hypothesis | t-value | f2 | Decision |
|---|---|---|---|
H1. Product visibility→Information seeking | 5.933 | 0.06 | Supported |
H2. Visibility control→Affective trust | 5.974 | 0.04 | Supported |
H3. Triggered engagement→Information seeking | 6.301 | 0.06 | Supported |
H4a. Social presence engagement →Information seeking | 8.291 | 0.10 | Supported |
H4b. Social presence engagement →Affective trust | 13.864 | 0.21 | Supported |
H5. Synchronous engagement→Affective trust | 3.689 | 0.02 | Supported |
H6. Information seeking→Purchase intention | 4.527 | 0.04 | Supported |
H7. Affective trust→Purchase intention | 3.098 | 0.01 | Supported |