Table 3 Descriptive Statistics of the Samples in Study 2 (N = 52).

From: Impact of anthropomorphism on consumer emotions and satisfaction in product failure: behavioral and event-related potentials evidence

Characteristic variable

Options

N

Percentage (%)

Gender

Male

26

50

Female

26

50

Age

Less than 18

1

1.9

18–24

47

90.4

25–29

3

5.8

30–39

1

1.9

Educational background

Undergraduate

42

80.8

Postgraduate and above

10

19.2

Prior online shopping experience

Less than 1 year

1

1.9

1–2 years

18

34.6

2–3 years

15

28.9

3–5 years

14

26.9

More than 5 years

4

7.7