Table 4 Summary of the ERP Results.

From: Impact of anthropomorphism on consumer emotions and satisfaction in product failure: behavioral and event-related potentials evidence

ERPs component

Factor

F

df

Sig

η2p

Mean (S.D.)/μV

P2 Product Type Evaluation Stage

Product type

18.36

51

<0.001***

0.33

Anthropomorphism: 5.41 (3.06)

Non-anthropomorphism: 4.35 (2.81)

P2 Outcome Feedback Stage

Product type

1.34

51

0.25

0.03

N/A

Product effect

3.12

51

0.08

0.06

N/A

Product type × product effect

6.01

51

0.02*

0.

N/A

Product type

Good

1.05

51

0.31

0.02

Anthropomorphism: 4.47(3.37)

Non-anthropomorphism: 4.77 (3.36)

Poor

4.37

51

0.04*

0.08

Anthropomorphism: 5.55 (3.32)

Non-anthropomorphism: 4.58 (3.41)

LPP Outcome Feedback Stage

Product type

0.52

51

0.47

0.01

N/A

Product effect

0.58

51

0.81

0.001

N/A

Product type × Product effect

7.26

51

0.01**

0.13

N/A

Product type

Good

1.63

51

0.21

0.03

Anthropomorphism: 2.51 (3.46)

Non-anthropomorphism: 3.13 (3.48)

Poor

4.30

51

0.04*

0.08

Anthropomorphism: 3.52 (3.93)

Non-anthropomorphism: 2.29 (4.01)

  1. ***p < 0.001, **p < 0.01, *p < 0.05.