Table 2 Functional requirements indicators.

From: Enhancing public health-oriented travel services: an integrated framework combining FAHP, Kano model, and UTAUT2

Indicator code

Indicator

\({{SA}}_{1}\)

Disinfection status display

\({{SA}}_{2}\)

Rapid temperature screening at entry

\({{SA}}_{3}\)

Health code verification for boarding

\({{SA}}_{4}\)

Contactless entry (e.g., QR code, facial recognition)

\({{SA}}_{5}\)

Timely sanitation of stations/carriages

\({{SA}}_{6}\)

Disinfectant dispensers in stations/carriages

\({{SA}}_{7}\)

Mask detection alert systems

\({{SA}}_{8}\)

Public health broadcast announcements

\({{SA}}_{9}\)

On-site PPE vending machines

\({{SA}}_{10}\)

Temporary medical assistance stations

\({{SA}}_{11}\)

Advanced air filtration systems (e.g., fresh air, negative pressure)

\({{SA}}_{12}\)

Station/carriage safety personnel deployment

\({{SA}}_{13}\)

Emergency rescue equipment installation

\({{SA}}_{14}\)

Compartment partition barriers

\({{SA}}_{15}\)

Designated isolation compartments

\({{SA}}_{16}\)

Passenger capacity control