Table 6 Results of mediation analysis.
Hypothesis | Path | Coefficients | T-values | P values | Test results |
|---|---|---|---|---|---|
H1a | Platform Organizational Support → Work Engagement → Work Performance | 0.250 | 6.610 | *** | Accepted |
H1b | Platform Organizational Support → Burnout → Work Performance | −0.001 | 0.099 | 0.921 | Rejected |
H1c | Platform Organizational Support → Work Engagement → Burnout → Work Performance | 0.041 | 3.604 | *** | Accepted |
H2a | Customer Review Support → Work Engagement → Work Performance | 0.124 | 4.146 | *** | Accepted |
H2b | Customer Review Support → Burnout → Work Performance | 0.039 | 2.494 | *** | Accepted |
H2c | Customer Review Support → Work Engagement → Burnout → Work Performance | 0.021 | 3.203 | *** | Accepted |
H3a | Family Emotional Support → Work Engagement → Work Performance | 0.113 | 4.073 | *** | Accepted |
H3b | Family Emotional Support → Burnout → Work Performance | 0.047 | 3.070 | *** | Accepted |
H3c | Family Emotional Support → Work Engagement → Burnout → Work Performance | 0.019 | 2.762 | *** | Accepted |