Table 2 Normality test result (N = 379).

From: Service-sales ambidexterity and employee performance: a dual-path model of stress appraisal and regulatory focus

Constructs

Mean

S.D.

Skewness

Kurtosis

SSA

3.973

1.273

−0.057

−1.161

CSA

3.694

1.508

0.124

−1.318

HSA

4.046

1.457

−0.058

−1.179

Pro-F

3.697

1.775

0.045

−1.481

Pre-F

3.388

1.559

0.387

−0.985

EP

3.577

1.345

0.255

−0.912

  1. Source: Authors own work.
  2. SSA Service-sales ambidexterity, CSA Challenge stress appraisal, HSA Hindrance stress appraisal, Pro-F Promotion focus, Pre-F Prevention focus, EP Employee performance.
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