Table 3 Triangulation of multiple data files for each persona.
Data Categories | Details |
|---|---|
Three video transcripts | Video transcript in the pre-visit stage |
Video transcript in the during-visit stage | |
Video transcript in the post-visit stage | |
Three interview transcripts | Textual interview transcript in the pre-visit stage |
Textual interview transcript in the during-visit stage | |
Textual interview transcript in the post-visit stage | |
Three translated experience cards | Jottings on experience card in the pre-visit stage |
Jottings on experience card in the during -visit stage | |
Jottings on experience card in the post-visit stage | |
Photographs | The persona took photographs |
