Table 8 Results of reliability and convergent validity analysis.
Constructs | Items | Loadings | Cronbach’s α | rho_A | CR | AVE |
|---|---|---|---|---|---|---|
Social presence (SP) | SP1 | 0.895 | 0.884 | 0.892 | 0.920 | 0.742 |
SP2 | 0.855 | |||||
SP3 | 0.852 | |||||
SP4 | 0.843 | |||||
Real-time interactivity (RTI) | RTI1 | 0.882 | 0.839 | 0.853 | 0.892 | 0.674 |
RTI2 | 0.761 | |||||
RTI3 | 0.818 | |||||
RTI4 | 0.819 | |||||
Visibility (VIS) | VIS1 | 0.908 | 0.880 | 0.883 | 0.918 | 0.736 |
VIS2 | 0.846 | |||||
VIS3 | 0.843 | |||||
VIS4 | 0.832 | |||||
Metavoicing (ME) | ME1 | 0.903 | 0.866 | 0.871 | 0.909 | 0.714 |
ME2 | 0.833 | |||||
ME3 | 0.820 | |||||
ME4 | 0.820 | |||||
Guidance shopping (GS) | GS1 | 0.914 | 0.896 | 0.901 | 0.928 | 0.763 |
GS2 | 0.839 | |||||
GS3 | 0.863 | |||||
GS4 | 0.877 | |||||
Absorption experience (AE) | AE1 | 0.905 | 0.905 | 0.906 | 0.934 | 0.779 |
AE2 | 0.874 | |||||
AE3 | 0.879 | |||||
AE4 | 0.872 | |||||
Non-monetary engagement (NME) | NME1 | 0.929 | 0.917 | 0.926 | 0.938 | 0.752 |
NME2 | 0.840 | |||||
NME3 | 0.837 | |||||
NME4 | 0.866 | |||||
NME5 | 0.862 | |||||
Purchasing intention (PI) | PI1 | 0.866 | 0.834 | 0.836 | 0.900 | 0.750 |
PI2 | 0.875 | |||||
PI3 | 0.858 |