Table 1 Characteristics of included studies

From: Control Tower in the hospital: a structure–process–outcome systemic review of telemedicine systems for interprofessional collaboration

Source

Country

Participants (intervention/control)

Study design

Telemedicine (communication approach)

Collaboration team

Key results

Breslow11

U.S.A.

Critical illness (744/1396)

Before-after

Centralized eICU (Communication system)

On-site ICU staff + Off-site eICU staff

Reduced hospital mortality from 12.9% to 9.4% (RR 0.73, p < 0.05). 16% reduction in ICU length of stay; decreased variable costs per case by 25%.

Forni40

U.S.A.

Mechanical ventilation in ICU (1073/1079)

Before-after

Tele-ICU pharmacist (Communication system + phone call + email)

Tele-ICU and daytime pharmacists + Bedside ICU team

Higher daily sedation interruption compliance (45%–54%, p < 0.0001). Increased sedation-related interventions (0.9 vs. 4.4 per 100 patient-days, p < 0.0001).

Chen11

China

STEMI (51/54)

Before-after

Tele-ECG triage system (Email + phone message)

On-call interventional cardiologist + ED triage nurse + Cath lab team

Door-to-balloon time improved from a median of 125 min to 86 min. Proportion achieving <90-min door-to-balloon rose from 44% to 76%.

Evans26

U.S.A.

Physiological deterioration (6289/6592)

Before-after

A real-time, automated early warning system (Email + pager + communication system)

MET Risk Committee + Charge nurses on floors + Floor nurses + Physicians/hospitalists

Significant increase in appropriate MET calls.

Mortality on floors with older/sicker patients decreased from 3.7% to 2.6% (p = 0.044).

Umscheid41

U.S.A.

Sepsis (545/595)

Before-after

A real-time, EHR-integrated sepsis detection tool (Text page + EHR note)

Covering provider + Bedside nurse + Rapid response service

Earlier antibiotic and fluid interventions; more frequent lactate/blood culture orders. Improved time to ICU transfer (not statistically significant).

Wilson19

U.S.A.

AKI (1201/1192)

RCT

A one-time automated text-based alert system (Text page + email + website)

Covering provider + Unit-based pharmacist + Nephrology

No significant improvement in creatinine, dialysis, mortality. Slight increase in dialysis and renal consultation in a surgical ward subgroup.

Kim42

South Korea

ID (678/648)

Before-after

EMR pop-up alerts and automated ID consult prompts (EHR-based communication)

ID service + Microbiology lab + Attending physicians

Improved rates of effective (87.8% → 94.4%), optimal (64.4% → 81.4%), and de-escalated (10% → 18.6%) therapy at 24 h.

Subbe33

U.K.

Physiological deterioration (2263/2139)

Before-after

An automated vital sign monitoring and alert (Pager + phone call)

Ward nurses and + RRT/MET

RRT notifications increased from 405 to 524. Reduced hospital mortality (173 to 147 events, p = 0.042). Cardiac arrests dropped significantly (14 to 2 events, p = 0.002). Lower ICU mortality (45% to 24%, p = 0.04).

Park6

South Korea

AKI (1309/1884)

Before-after

Electronic AKI alert system providing pop-up notifications for automatic nephrology consultation. (EHR-based communication)

Hospital-wide services + Nephrology division

40% reduction in overlooked AKI cases. ~6x higher odds of early nephrology consultation post-implementation. Lower odds of severe AKI (stage 2–3) and faster creatinine recovery.

Djelic43

Canada

ID (113/40)

Before-after

Lab-based automatic ID alert system (Unclear)

ID specialist + Primary clinicians/surgeons

ID consultation rate rose from 70% to 100%. Lower ICU transfer rate (38% to 16%).

Connell27

U.K.

AKI (480/994)

Before-after

“Streams” mobile application delivers real-time alerts (Mobile communication system)

Nephrology service + Patient at Risk and Resuscitation Team (PARRT)

No significant change in renal function recovery, but potential cost reductions. Trend toward faster recognition of AKI and more consistent follow-up.

Kadar44

U.S.A.

Critical illness (74/99)

Retrospective cohort study

eICU for ED “ICU boarders” (Communication system)

Off-site eICU staff + On-site ED staff

In-hospital mortality significantly lower (5.4% vs. 20%; adjusted OR 0.20). 36% of eICU-managed patients were “downgraded” to non-ICU care before a formal ICU transfer.

Meyer45

U.S.A.

Parenteral nutrition(218/202)

Before-after

A “virtual” nutrition support team (NST) (Verbal communication + EHR charting + EHR tools)

NST + Bedside teams

Improved parenteral nutrition appropriateness from 58.9% to 97.2% (p < 0.001). Better glucose control: 83.5% vs. 62.2% (p < 0.001).

Connell28

U.K.

AKI (439/766)

Before-after

“Streams” mobile application delivers real-time alerts (Mobile communication system)

Nephrologists + Frontline ward/ED clinicians

Serum creatinine recovery showed no significant step change. Improved process measures and time to AKI recognition/treatment31.

Escobar46

U.S.A.

Physiological deterioration (13274/23797)

Before-after

The Advance Alert Monitor (AAM) (Unclear)

Remote nurses stationed off-site + Rapid-response nurses + Beside staff.

30-day mortality after an alert decreased (RR 0.84, p < 0.001). Reduced ICU admissions and shorter hospital LOS among high-risk patients.

Heller12

Germany

Physiological deterioration (1936/1896)

Before-after

Automated monitoring and alert system (Communication system + text message +)

Besides staff + MET + Anesthesiologists and critical care staff

Cardiac arrests decreased from 5.3 to 2.1 per 1000 admissions. Unplanned ICU admissions dropped from 3.6% to 3.0%.

Hassan47

U.S.A.

LVO (15/23)

Before-after

AI-based LVO detection software (Viz.ai) (Communication software)

PSC stroke/ED/radiology staff + On-call endovascular/neurointerventional team

PSC-to-CSC transfer times decreased (median 132.5 to 110 min, p = 0.047). CTA-to-groin puncture interval dropped from 216 to 127 min (p = 0.026). Overall hospital LOS declined (9.7 to 7.2 days, p = 0.032).

Morey48

U.S.A.

LVO (26/29)

Before-after

AI-based LVO detection software (Viz.ai) (Communication software)

ED physicians + Neuroendovascular team

Door-to-neuroendovascular team notification time dropped from 40 min to 25 min post-implementation.

Oseran24

U.S.A.

Type 2 DM (130/130)

RCT

Unsolicited e-Consult triggered by elevated HbA1c (EHR charting + EHR note)

Endocrinologists + Primary care physicians

No significant difference in mean HbA1c reduction at 6, 12, or 18 months.

Hassan23

U.S.A.

LVO (102/86)

Before-after

AI-based LVO detection software (Viz.ai) (Communication software)

Stroke Neurologists+ Neurointerventional Specialists + ED physicians + Radiologists+ Catheterization Lab Teams

Significant reduction in door-in to puncture time (~86.7 min on average post-AI). Higher reperfusion rates (modified TICI 2B-3) post-implementation.

Dee14

Australia

STEMI (46/77)

RCT

Automated text message-triggered diagnosis support service (Communication system + text message + phone call)

MORACS nurses + Local rural ED physicians + Tertiary referral cardiologists

Missed STEMI diagnoses dropped from 35% to 0%. Reperfusion rate among eligible patients: 100% (MORACS) vs. 64% (usual care).

Kaur49

U.S.A.

Post-extubation (116/85)

RCT

Automated continuous monitoring alert for respiratory status (EHR-based communication + pager)

Respiratory therapists + Bedsides physicians and nurses

No significant difference in reintubation rates (9.5% vs. 16.5%) or ICU costs. RT time on assessments/ therapies was lower in the automated alert group.

Balshi50

Saudi Arabia

Physiological deterioration (2151/2346)

Before-after

Automated patients monitoring and RRT notifications (Communication system)

RRT + Ward nurses

Reduced CPR incidence from 3.3% to 1.95%.

Increased CPR success rate (59.5% vs. 38.5%).

Hospital mortality decreased from 5.4% to 4%.

Gaieski17

U.S.A.

Sepsis (1233/258)

Before-after

An end-to-end tele-sepsis system (Communication system)

Off-site sepsis consultants + On-site ED teams

SEP-1 compliance rose from 68.4% to 78.3% (p = 0.002). Improved performance on lactate, blood culture, and timely antibiotic metrics.

Weis16

Germany

ID (177/209)

RCT

Unsolicited telephone-based ID consult (Phone call + fax)

ID experts + Local hospital clinicians

No improvement in 30-day mortality. No difference in 90-day mortality, readmissions, or recurrence. Some increases in QI adherence

Martinez18

U.S.A.

LVO (103/140)

RCT

AI-based LVO detection software (Viz.ai) (Communication system)

Neurologists + Interventional neuroradiologists + ED physicians + Radiologists + nurses

Reduced door-to-groin times by ~11 min (95% CI: −18.2 to −4.2). Time from CT scan start to EVT start fell by ~9.8 min (95% CI: −16.9 to −2.6).

King31

U.S.A.

Anesthesia (12980/13274)

RCT

“Anesthesiology Control Tower” (ACT) (EHR-integrated messaging tools + phone)

Off-site ACT team + OR anesthesiology team

Slight increase in intraoperative glucose checks among diabetic patients. No changes in postoperative mortality, readmission, or acute kidney injury.

Judson25

U.S.A.

Hyponatremia (38/24)

RCT

Targeted Automatic e-Consult (TACo) (EHR charting + EHR note + pager)

Nephrologist + Primary medicine teams

78% of physicians reported that the e-consults changed management. 68% of flagged patients received beneficial recommendations.

King32

U.S.A.

Anesthesia (35302/36625)

RCT

“Anesthesiology Control Tower” (ACT) (EHR-integrated messaging tools + phone)

Off-site ACT team + OR anesthesiology team

No significant difference in postoperative outcomes between telemedicine-supported vs. usual care.

  1. AKI acute kidney injury, CI confidential interval, CPR cardiopulmonary resuscitation, CSC comprehensive stroke center, DM diabetes mellitus, ICU intensive care unit, ID infectious disease, EHR electronic health record, LVO large vessel occlusion, MET medical emergency team, MORACS management of rural acute coronary syndromes, OR odds ratio, PSC primary stroke center, RCT randomized controlled trial, RR risk ratio, RRT rapid response team, RT respiratory therapist, STEMI ST-elevation myocardial infarction.