Table 1 Example of Tweets supporting main findings
From: Assessing social contracts for urban adaptation through social listening on Twitter
Roles and responsibilities | Tweet | Retweets | Likes | |
|---|---|---|---|---|
Roles and responsibilities ascribed to public sector and politicians | #1 | Translated: In this city, one will find pits and holes, But even if you look, would not find the culprit #MumbaiRains #Monsoon2021 #Mumbai https://t.co/zlrunfCwmR | 1256 | 10899 |
#2 | I personally feel, people of Mumbai shouldn’t pay taxes till every year’s rain water logging is sorted... Every year, same sight and no action to handle the situation for next year.. #Mumbai #MumbaiRainUpdate #MumbaiMonsoon | 45 | 222 | |
#3 | This won’t change. Now the incompetent politicians are blaming heavy Rainfall.what a shame. Is this the first tym this is happening? What happened to all the taxes collected by rich BMC? No solution all these years No solution for encroachments? #MumbaiRainUpdate #Chembur https://t.co/zJS3W6YslW | 32 | 152 | |
#4 | For decades, @mybmc has been unable to fix the flooding at King’s Circle, Matunga. See the situation today. And we are the richest civic body in the entire country. Vote these haftawallahs out in 2022. #MumbaiRains https://t.co/6SUs8zeIRa | 61 | 290 | |
#5 | Everything is covered in the name of Mumbai’s spirit during Mumbai Monsoons. It’s the survival and being left on your own. #MumbaiRainUpdate | 28 | 250 | |
#6 | “Lets hide every failure of BMC under the name of Mumbai Spirit https://t.co/N9x6BrmiIw #MumbaiRainUpdate”. | 35 | 118 | |
#7 | Saddening that over 25 people died due to wall collapses in Chembur &Vikhroli What is not acceptable is,if @OfficeofUT saw this coming,why was nothing done to evacuate people from low lying areas? #BMC,has been ruled by #ShivSena for 35+ yrs&yet this apathy? #MumbaiRainUpdate https://t.co/AEWXO4xhm9 | 121 | 411 | |
#8 | Petition for basic survival support for homeless people coping with lockdown such as nutrition food & clean water. Dismissed by Mumbai High Court, saying homeless must work, not expect everything free. Extreme insensitivity: the homeless work very hard, else they wouldn’t survive https://t.co/8LJy62Qok | 29 | 77 | |
Roles and responsibilities ascribed to Residents | #9 | “Mumbai’s middle class summed up: "As long as there are no potholes, no water and electricity cuts, Ola, Uber and Swiggys, and the trains run on time, why should we middle class people get involved in politics? Just work for some years and try and get US, UK or Aussie Citizenship" | 36 | 128 |
#10 | “Mumbaikars will post about #MumbaiRains & related issues 30 times a year but won’t go out once in 5 years to vote out the corrupt nexus that has ruled Mumbai for 30 years. The Mumbai Spirit.” | 433 | 1929 | |
#11 | I think the so called Mumbai Spirit has made us insensitive. Immaterial what happens we have to keep working as if nothing happened. More than 20 ppl lost there lives in Mumbai due to rains & most are poor citizens. So obviously no outrage.” | 45 | 152 | |
#12 | To everyone who have problems with #MumbaiRains and pleading to stop every time it pours, fuck off and quit the city. I know cleanliness and flooding is a problem but the city is dependent on rains even for drinking water. So let it pour please. | 10 | 61 | |
Roles and responsibilities ascribed to Media | #13 | Mumbai floods don’t make international news, but they still wreck lives. Like all climate disasters they will continue to get rapidly worse unless we stop adding greenhouse gases to the air. https://t.co/xCj7lk5GoK | 108 | 223 |
