Table 4 Distribution of the papers reviewed.
Category | No. of papers | Industry | No. of papers | Method | No. of papers |
|---|---|---|---|---|---|
Smart tourism conceptual studies | 7 | Attraction | 5 | Ethnography | 2 |
Smart destination | 7 | Destination | 17 | Case study | 4 |
Smart hospitality | 6 | Hotel/resort | 14 | Conceptual | 11 |
Information and data analysis | 4 | Restaurant | 5 | Descriptive | 6 |
Technology adoption | 8 | Social media | 10 | Interview | 4 |
Technology and marketing | 5 | Tourism | 22 | Quantitative | 48 |
Technology and tourism development | 12 | Transportation | 8 | Mixed methods | 8 |
Technology and tourist’s behaviour | 11 | Travel agency | 2 | – | – |
Technology and tourist’s perception | 13 | – | – | – | – |
Technology and tourist’s experience | 10 | Total | 83 | Total | 83 |
