Table 5 Number of switches to the newly offered services decreases when a treatment is applied.
From: Service selection and switching decisions: user behavior in high-interoperability environments
Groups | # Switches / # Decisions | vs Control group | vs Ownership | vs Community |
|---|---|---|---|---|
Control Group | 558/945 | – | Yes (p < 0.001) | Yes (p < 0.001) |
Ownership | 412/845 | Yes (p < 0.001) | – | Yes (p < 0.001) |
Community | 341/905 | Yes (p < 0.001) | Yes (p < 0.001) | – |
