Exploring the effect of AI warm response on consumer reuse intention in service failure

Journal:
Computers in Human Behavior
Published:
DOI:
10.1016/j.chb.2025.108606
Affiliations:
4
Authors:
4
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Institutions Authors Share
Hefei University of Technology (HFUT), China
2.666667
 0.67
Fuyang Normal University, China
1.000000
 0.25
Shanghai International Studies University (SISU), China
0.333333
 0.08
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