Business Intelligence Systems and Organizational Performance
Summary
Business Intelligence Systems have evolved from basic reporting and query tools to integrated platforms that gather, analyse and visualise vast data sets in real time. By converting raw data into actionable insights, these systems support operational efficiency, strategic decision‐making and innovation across all organisational levels. Their applications span finance, supply‐chain management, marketing, human resources and sustainability, delivering measurable benefits such as cost reduction, accelerated product development and enhanced customer satisfaction. Organisational performance gains depend not only on technological capabilities—such as advanced analytics, machine learning and dashboard visualisations—but also on factors like data governance, managerial sponsorship and end-user engagement. As markets become more dynamic, the ability to anticipate trends and reconfigure resources swiftly has elevated Business Intelligence from a support function to a strategic asset that underpins competitiveness and long-term resilience.
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Business Intelligence Systems and Organizational Performance publication trend
The graph below shows the total number of articles in business intelligence systems and organizational performance across all publications each year (not limited to Nature Index journals).
Technical terms
Business Intelligence System (BIS): A combination of processes, software and technologies that collect, integrate and analyse data to support evidence-based decision-making.
Strategic Flexibility: The ability of an organisation to respond swiftly to changing market conditions by reconfiguring resources and processes.
Technology-Organisation-Environment (TOE) framework: A model used to examine how technological, organisational and environmental factors influence innovation adoption.
Decision-Making Trial and Evaluation Laboratory (DEMATEL): A method for analysing and visualising causal relationships among complex factors to inform decision-making.
References
- Role of Emerging Technologies in Accounting Information Systems for Achieving Strategic Flexibility through Decision-Making Performance: An Exploratory Study Based on North American and South American Firms. Global Journal of Flexible Systems Management (2023).
- Statistical Assessment of Business Intelligence System Adoption Model for Sustainable Textile and Apparel Industry. IEEE Access (2021).
- Modeling of Business Intelligence Systems Using the Potential Determinants and Theories with the Lens of Individual, Technological, Organizational, and Environmental Contexts-A Systematic Literature Review. Applied Sciences (2020).
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