Corporate Social Responsibility Discourse Analysis

Summary

Corporate Social Responsibility (CSR) Discourse Analysis examines how organisations use language to construct and communicate their social and environmental commitments. Drawing on critical discourse analysis, genre theory and corpus linguistics, it investigates the rhetorical and lexical strategies corporations deploy to legitimise activities, manage reputations and engage stakeholders. Researchers analyse annual and sustainability reports, CEO statements and public communications to identify discursive patterns such as nomination, predication and intensification, exploring how these frame corporate identity, social obligations and power relations. Over the past decade, scholarship has mapped the hybridisation of CSR discourse, revealing the tension between promotional language and normative accountability. Empirical studies have uncovered global variations in CSR narratives, from developing markets where disclosure responds to regulatory pressure to multinational contexts where climate commitments align with international accords. This field has practical applications in improving transparency, enhancing stakeholder dialogue and informing policy design. By tracing the evolution of lexical choices—such as the shift from ‘unfair burden’ to ‘fair tax’—and situating corporate texts within broader socio-political frameworks, CSR Discourse Analysis offers critical insights into how language shapes the social legitimacy of contemporary business practices.

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Corporate Social Responsibility Discourse Analysis publication trend

The graph below shows the total number of articles in corporate social responsibility discourse analysis across all publications each year (not limited to Nature Index journals).

Technical terms

Corpus linguistics: the study of language patterns through large electronic text collections and computational tools.

Critical discourse analysis: an interdisciplinary approach probing the relationship between language, power and ideology.

Discourse-Historical Approach: a method integrating historical context with linguistic analysis to reveal discursive strategies and ideological constructs.

Nomination: a discursive strategy involving the naming and classification of social actors and entities.

Intensification: linguistic mechanisms that amplify the force or emotional impact of propositions.

Legitimisation: rhetorical processes used to justify or validate corporate actions and policies.

References

  1. The discursive construction of corporate identity in the corporate social responsibility reports: A case study of Starbucks. Frontiers in Psychology (2022).
  2. Framing the path to net zero. International Journal of Corpus Linguistics (2023).
  3. The development of a multidimensional meaning of tax: From unfair tax to fair. Discourse & Communication (2022).

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