Dynamics of Online Trolling in Social Media

Summary

Online trolling constitutes a multifaceted phenomenon characterised by the deliberate disruption of digital discourse through provocative, demeaning or malicious messages. Trolling emerges across platforms as individual or organised activity, ranging from banal annoyance to sophisticated influence campaigns. Motivations span entertainment, ideological enforcement, strategic disinformation and identity-based harassment. Behavioural patterns include asymmetric response strategies that exploit conversational norms, covert harassment disguised as legitimate debate, and deliberate targeting of vulnerable groups to provoke emotional escalation. The complex ecology of trolling involves interplay between user psychology, platform affordances and algorithmic amplification. Recent advances have illuminated the linguistic signatures of troll messages, the sociological underpinnings of troll communities, and the efficacy of hybrid moderation techniques blending automated detection with human oversight. Understanding these dynamics is critical for designing more resilient online communities, informing policy on platform governance and enhancing digital literacy initiatives worldwide.

Research from Nature Portfolio

Recent studies have explored the gendered dimensions of trolling, focusing on female influencers’ experiences of gender-based harassment. Drawing on qualitative interviews, this research reveals how women on Twitter navigate misogynistic attacks, deploy coping strategies and negotiate platform governance. Findings highlight the normalisation of gender-specific trolling tactics, the emotional labour involved in countering online threats and the role of community solidarity in mitigating harm. These insights underscore the importance of intersectional analysis in understanding how platform design and societal norms shape the distribution and impact of trolling.

Dynamics of Online Trolling in Social Media publication trend

The graph below shows the total number of articles in dynamics of online trolling in social media across all publications each year (not limited to Nature Index journals).

Technical terms

Trolling: The act of intentionally provoking or upsetting others online through inflammatory or deceptive messages.

Covert disruptive behaviour: Subtle forms of trolling that disguise harassment as normal discourse, using deception to evade detection.

Conversational action: A unit of interaction in dialogue analysis, such as questions, responses or interruptions, used to study trolling strategies.

Common grounding: The shared understanding participants in a conversation build and maintain to ensure mutual comprehension.

References

  1. Detecting Covert Disruptive Behavior in Online Interaction by Analyzing Conversational Features and Norm Violations. ACM Transactions on Computer-Human Interaction (2024).
  2. Disruptive online communication: How asymmetric trolling-like response strategies steer conversation off the track. Computer Supported Cooperative Work (CSCW) (2021).
  3. Indian female Twitter influencers’ perceptions of trolls. Humanities and Social Sciences Communications (2022).
  4. Online Trolls: Unaffectionate Psychopaths or Just Lonely Outcasts and Angry Partisans?. Politics and Governance (2022).

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