Emotional Intelligence in Organizational Behavior
Summary
Emotional intelligence (EI) has emerged as a pivotal construct in organisational behaviour, denoting the capacity to perceive, interpret and manage emotions in oneself and others. Research has linked higher EI to enhanced leadership effectiveness, improved team dynamics and greater employee well‐being. At the organisational level, EI fosters a climate of psychological safety, strengthening trust and engagement. Leaders with pronounced emotional competencies navigate conflict more adeptly, facilitate collaboration and cultivate adaptive cultures that support innovation. Moreover, EI contributes to resilience under pressure, enabling individuals and teams to maintain performance amid volatility. Practically, interventions that develop self‐awareness, self‐regulation, social perception and relationship management have been integrated into leadership development and training programmes worldwide. This body of work underscores the global significance of EI as both an individual attribute and a collective resource, bridging academic rigour with actionable strategies that bolster organisational effectiveness and workforce well‐being.
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Emotional Intelligence in Organizational Behavior publication trend
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Technical terms
Emotional intelligence: Ability to perceive, understand and regulate emotions in oneself and others to guide decision‐making and behaviour.
Team cohesiveness: Extent to which team members bond, coordinate and support each other in pursuit of shared objectives.
Organisational culture: Shared values, norms and practices that shape behaviour, communication and decision‐making within an organisation.
Trait emotional intelligence: Stable personality characteristic reflecting self‐perceived emotional abilities and confidence in emotional processing.
Global virtual teams: Groups whose members collaborate across geographic, temporal and cultural boundaries via digital communication channels.
References
- The impact of emotional intelligence on project success: Mediating role of team cohesiveness and moderating role of organizational culture. International Journal of Engineering Business Management (2024).
- The role of intelligences in teams: a systematic literature review. Review of Managerial Science (2023).
- Developing Emotional Intelligence. Encyclopedia (2024).
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