Facility Management Performance and Maintenance Strategies

Facility management performance encompasses the systematic measurement and optimisation of building services, asset reliability and user satisfaction. Central to this endeavour is the adoption of robust maintenance strategies, ranging from reactive repair to preventive, condition-based and predictive approaches. Recent advances emphasise the integration of sustainability objectives, digital technologies and data-driven decision-making into maintenance cycles. Frameworks now align maintenance operations with global commitments such as the Sustainable Development Goals, while emerging tools—smart sensors, Internet of Things platforms and artificial intelligence—permit real-time monitoring of asset health and resource consumption. Multi-criteria decision-making models support trade-offs between cost, risk, safety and environmental impact, enabling practitioners to prioritise interventions across diverse portfolios including healthcare, residential and commercial facilities. At a strategic level, performance evaluation relies on well-defined key performance indicators to benchmark efficiency, lifecycle costs and service quality. Collectively, these developments foster resilience, optimise life-cycle costs and enhance the contribution of built assets to organisational and societal objectives.

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Facility Management Performance and Maintenance Strategies publication trend

The graph below shows the total number of articles in facility management performance and maintenance strategies across all publications each year (not limited to Nature Index journals).

Technical terms

Condition-Based Maintenance (CBM): A strategy where maintenance actions are triggered by real-time condition monitoring of equipment, allowing interventions only when indicators show impending failure.

Key Performance Indicator (KPI): A quantifiable metric used to evaluate the efficiency, effectiveness and quality of facility management processes, such as downtime, energy use or user satisfaction.

Multi-Criteria Decision-Making (MCDM): A decision-support methodology that evaluates and ranks alternatives based on multiple, often conflicting criteria to guide maintenance prioritisation and resource allocation.

References

1. An integrated framework for sustainable and efficient building maintenance operations aligning with climate change, SDGs, and emerging technology. Results in Engineering (2024).
2. Development of Digitalization Road Map for Healthcare Facility Management. IEEE Access (2022).
3. Identification of the Criteria for Building Maintenance Decisions in Facility Management: First Step to Developing a Multi-Criteria Decision-Making Approach. Buildings (2020).