Marketing Communications and Identity Dynamics

Summary

Marketing communications and identity dynamics interrogate the reciprocal relationship between persuasive messages and the evolving self‐representations of individuals and collectives. At its core, this field examines how brands, institutions and communities deploy symbols, narratives and channels to resonate with consumer identities, while consumers actively interpret, negotiate and sometimes contest those messages in line with their self‐concepts, social affiliations and cultural backgrounds. Advances in digital platforms and social media have intensified this interplay, enabling both mass customisation and peer‐to‐peer co‐creation of brand meaning. Theoretical frameworks such as social identity theory and symbolic consumption offer rich accounts of how marketers frame group memberships and self‐expressive motives to foster attachment and trust. Simultaneously, identity is understood as fluid and multi‐layered, shaped by intersections of ethnicity, gender, religion, geography and digital subcultures. This dynamic lens emphasises that marketing communications are not merely one‐way broadcasts but dialogic processes in which power, reflexivity and situated contexts influence who is visible, how inclusion is achieved and what forms of belonging are nurtured. The practical implications span global brand positioning, community engagement, diversity and inclusion strategies, and the ethical stewardship of identity narratives in an increasingly polarised marketplace.

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Marketing Communications and Identity Dynamics publication trend

The graph below shows the total number of articles in marketing communications and identity dynamics across all publications each year (not limited to Nature Index journals).

Technical terms

Social identity theory: A framework positing that individuals derive part of their self‐concept from membership in social groups and seek positive distinctiveness for those groups.

Self‐concept: The composite of beliefs, values and perceptions that a person holds about their own identity across various roles and contexts.

Symbolic consumption: The process by which consumers select and use brands as symbols to communicate personal and social identities.

Co-creation: A collaborative practice in which firms and consumers jointly produce meaning, value and identity through interactive communication processes.

References

  1. Inclusivity and Diversity: A Systematic Review of Strategies Employed in the Higher Education Marketing Discipline. Journal of Marketing Education (2023).
  2. Positionality, inter-subjectivity and reflexivity in Muslim minority research. International Journal of Market Research (2023).
  3. The empty body: exploring the destabilised brand of a racialised space. Journal of Marketing Management (2023).

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