Organizational Communication Dynamics and Identity
Summary
Organizational communication encompasses the patterns, channels and practices through which information and meaning circulate within and beyond organisational boundaries. These dynamics shape how individuals and groups construct, negotiate and perform their identities, whether as leaders, teams or professional communities. Contemporary research highlights the fluidity of identity in digitally mediated environments, where virtual collaboration, social media and hybrid work models introduce new complexities. Communication networks and boundary-spanning roles foster innovation but also give rise to challenges in maintaining coherence of purpose and shared values. Discursive practices—from everyday conversations to formal announcements—both reflect and reproduce power relations, influencing inclusion, trust and employee engagement. A focus on identity reveals how individuals draw on social categories, such as profession, gender or nationality, to make sense of their roles, align with organisational goals and navigate tensions between personal and collective selves. Methodologies ranging from ethnography and discourse analysis to experimental designs illuminate the interplay between micro-level interactions and macro-level structures. Understanding these interactions is vital for designing interventions that enhance collaboration, support diversity and strengthen resilience in an increasingly unpredictable global landscape.
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Organizational Communication Dynamics and Identity publication trend
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Technical terms
Social identity theory: A framework explaining how individuals define themselves by group memberships and how this influences intergroup behaviour.
Metastereotype: The stereotype that members of one group believe another group holds about them, affecting responses to group-related scenarios.
Communicative network: The pattern of informal and formal connections through which information and resources flow in an organisation.
Boundary spanning: Roles or activities that link different organisational units or external actors, facilitating information exchange and coordination.
References
- "Oh yes! over-preparing for meetings is my jam :)": The Gendered Experiences of System Administrators. Proceedings of the ACM on Human-Computer Interaction (2023).
- Reflections on a communication journey into professionalism and organizing. Journal of Professions and Organization (2024).
- Implications of gender metastereotypes for addressing sexist behavior. Human Communication Research (2025).
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