Prosumption Dynamics in Digital Consumer Cultures

Summary

Prosumption refers to the blurring of boundaries between production and consumption, whereby users not only consume goods and services but also actively contribute to their creation, design and distribution. In digital consumer cultures, this phenomenon has been propelled by the proliferation of online platforms, mobile technologies and social networks, enabling consumers to shape the very products and experiences they use. As prosumers engage in co-creation and user innovation, they influence market dynamics, foster community-driven value and prompt firms to adopt participatory models. These dynamics extend from social media content and brand storytelling to crowdsourced product design, with global implications for marketing, supply-chain agility and sustainability. Digital prosumer practices generate rich data for firms and communities alike, driving personalised offerings, peer-to-peer economies and collaborative networks. The practical applications span participatory branding strategies, open-source development, platform governance and policy frameworks that seek to balance corporate interests with user autonomy. Together, these trends underline a shift towards more democratised innovation and emphasise the need for interdisciplinary scholarship to understand the economic, social and cultural dimensions of prosumption.

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Research from all publishers

Recent studies have elucidated the factors that drive prosumers’ willingness to co-create business value, revealing that both initial intention to participate in co-production and future participation plans positively influence behavioural intention for value co-creation, which in turn enhances organisational benefits. Importantly, the intensity and type of digital media usage moderate this relationship, indicating that platform characteristics and user engagement patterns shape the effectiveness of collaborative initiatives.

In parallel, research into social media marketing has demonstrated that prosumer-generated content fosters deeper brand engagement than firm-produced messages. Authenticity, perceived sponsorship and content relevance emerge as key mediators of engagement, while hedonic themes and identity disclosure amplify consumer involvement. From a managerial standpoint, these findings suggest that companies should identify and collaborate with genuine prosumers, curate content types carefully and leverage peer-to-peer conversations to build trust and community around their brands.

Ethnographic work on recreational cycling communities has introduced the concept of prosumer neo-tribes, showing how leisure-oriented groups perform both production and consumption roles in organising events, developing visitor experiences and generating economic and social value for destinations. This research highlights the productive dimension of community-based prosumption, illustrating how shared interests in digital and physical spaces stimulate local innovations, foster social capital and inform policy measures for sustainable tourism and community development.

Prosumption Dynamics in Digital Consumer Cultures publication trend

The graph below shows the total number of articles in prosumption dynamics in digital consumer cultures across all publications each year (not limited to Nature Index journals).

Technical terms

Prosumption: The integrated process in which users both produce and consume goods, services or content, often facilitated by digital platforms.

Co-creation: A collaborative approach in which firms and users jointly develop products, services or experiences, sharing knowledge, risks and rewards.

User innovation: The process by which end users develop or modify offerings to better meet their own needs, leading to novel solutions that can diffuse through peer networks or markets.

Neo-tribe: A social grouping that forms around shared interests or practices, characterised by fluid membership, peer-driven activities and collective production in digital and physical realms.

References

  1. Prosumers’ intention to co-create business value and the moderating role of digital media usage. Journal of Business Research (2023).
  2. Unlocking Social Media Success: How Prosumers Drive Brand Engagement through Authentic Conversations with Consumers. British Journal of Management (2024).
  3. Involving Consumers: The Role of Digital Technologies in Promoting ‘Prosumption’ and User Innovation. Journal of the Knowledge Economy (2016).
  4. Prosumer Neo-Tribes: An Ethnography of Recreational Cycling Communities. Mehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi (2024).

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