Nature Geoscience spoke with Jonatan Lassa, a scientist working on risk and disaster governance at Earth Sciences New Zealand; Carina Fearnley, an interdisciplinary scientist researching natural hazards and warning systems at University College London (UK); and Jeroen Warner, a social scientist studying disaster governance from Wageningen University (Netherlands), about how institutions, communities, and decision-making processes shape the effectiveness of natural hazard management and disaster mitigation.